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Hours and delivery

Support

Hours & Delivery

Find out more about our opening hours when making orders online or via our catalogue, as well as relevant information about our delivery services, including charges, timing and location.

We are open from 8am to 10pm weekdays (24/7 online)

Order by 10pm for delivery the next working day (UK mainland)

Order by 2pm for delivery the next working day (Ireland)

 

Delivery Services

Pre noon: £23.50
Pre 10am: £33.50
Pre 9am: £40.50
Next day: £12.50 Monday to Friday.* Free when you spend over £50
Pallet Delivery: £55.00.** 
Sat am: £33.50
Same day: Same day delivery is individually quoted based on location. Contact the call centre on +44 (0) 33 000 22 223 for a quote (based on size and weight)
Out of hours:  £75.00 call out charge. Same day delivery is individually quoted based on location. Contact the call centre on +44 (0) 33 000 22 223 for a quote (based on size and weight)
Europe next day: Get a quote by 12pm, place your order by 2pm***

*Please see carriage conditions (below) for details of locations where next day delivery is not available.

**Actual delivery cost is available upon provision of accurate address, product details including weights, dimensions and quantities, and service required. We reserve the right to send pallets and/or goods over 25kg on a 2-3 day service.

***Dependent on size and weight (POA)

Carriage Conditions (UK Mainland):

Carriage Free Threshold: £50 Applicable to the standard Next Day delivery option (£300 for offline orders).

The terms relate to Mainland UK addresses only.  The following exceptions apply:

The following postcode areas will not receive next day delivery service:

  • Aberdeenshire 
  • Guernsey
  • Outer Herbrides
  • Isle of Man 
  • Inverness
  • Arran
  • Millport 
  • Kirkwall
  • Isle of Bute
  • Perthshire 
  • Truro
  • Shetland

Charges for more remote locations, e.g. Scottish Highlands and Islands, Isle of Man, Channel Islands, etc. are available on request. Flowtech reserves the right to provide 2/3 day service for palletised orders and/or orders over 25kg in weight. Premium delivery services are available on request. It may not be possible to provide a same day service on some products. Certain products in large quantities may attract a higher carriage charge.

Cut off time for same day despatch is 10.00pm Mon-Fri. Orders taken on Fridays will be delivered on Monday

 

Delivery Services: Northern Ireland and Republic of Ireland

Northern Ireland & Republic of Ireland Standard Service:  £20.00
Pallet Charges: £80.00*
Free Carriage Threshold: £300.00**

* Dependent on product weight/dimensions. Pallet Charges are excluded from free carriage calculations
** Pallet Charges are excluded from free carriage calculations

You may find it more convenient or cost effective to send in your own courier to collect on a EXW basis. Please ensure this is clearly stated when you place your order.

Cut off time for same day despatch is 2.00pm Mon-Fri. Orders taken on Fridays will be delivered on Monday

 

Europe Next Day Delivery Terms & Conditions:

Stock items only. Not available for assemblies. Orders must be quoted by 12pm and placed by 2pm with the Flowtech Sales Centre via phone: +44 (0) 33 000 22 223 or email: sales@flowtech.co.uk.

Availability of next day service depends on exact location of destination. Flowtech reserves the right to provide a different service for palletised orders and/or orders over 25kg in weight. Next day deliveries will be made up until 6pm. Orders taken on Fridays will be delivered on Monday. Product restrictions: NO liquids, NO gases, NO pressurised containers, NO flammable accelerants. Any times quoted for despatch are from the receipt by Flowtech of an order to proceed. Elapsed times of despatch are submitted without liability for delay, however occasioned, but every effort will be made to achieve them.

Multi-Order Saver

Place multiple orders in one day and receive only one consolidated carriage charge.

You qualify for this service as long as your order is:

  • Placed on the same day
  • Despatched to the same address
  • Using the same delivery service

 Other benefits for you include:

  • Instant reservation and allocation of stock
  • Each order packed separately
  • Even distribution of workload throughout the day

 

Get in touch

If you have any questions about our opening hours or delivery services, speak to our sales team today for more information